Bose Soundbar Activation Failed (2024)

FAQs

Why Bose product activation failed? ›

Be sure the Bose app is up-to-date.

If the Bose app is not the latest version, it might be missing features or improvements. On your device, go to the app store, search for the app and select it. If an update is available, install it.

Unplugging the soundbar from power for 30 seconds may correct any minor issues the soundbar may be experiencing. While the soundbar is unplugged, also check the connections at the back of the soundbar to ensure the cables are fully seated.

In the Bose app, remove your product and then re-add it. For more info, see Removing a product from your Bose account and Adding a product to your Bose account. Uninstall and reinstall the Bose app. In case an issue occurred with the app, uninstall it from your device, download and reinstall it, then try again.

Here are some steps that you can take to resolve the issue: - Check Your Subscription: Ensure your subscription is active. - Sign in with the Correct Account: Ensure you're signed in with the account you used to buy Office. - Update Your Office Apps: Ensure that Microsoft Word, Excel, or any other app is up-to-date.

Reboot the device being used to connect to the Bose system.

Electronics — like smartphones, tablets or computers — may need to be rebooted from time to time to correct minor processing errors. This is typically done by turning off the device and, if possible, removing the battery for 15 seconds.

Under the Power section, select Power Sync. Turn on Enable Power Sync: To simultaneously power on/off the TV, turn on Sync TV. To simultaneously power on/off another device, turn on Sync Source, then select the device.

Enter Setup mode.

On the remote control, simultaneously press and hold the TV icon and Skip Back buttons for five seconds until he light bar on the soundbar glows amber. For next steps, refer to the Bose app or instructions that asked you to enter Setup mode.

A connection may have come loose or may be incorrect. Check the seating and location of the interconnect cables at both ends. For information system connections, see Setting up your product . If connected via HDMI, look for related audio settings in the menu of the connected device.

To enter Recovery mode:

Tap the Microphone Off button a second time.

Check if the Bluetooth® device is connected to another product. The Bluetooth device might not connect to your Bose product if it is already connected to another product. Go to the Bluetooth settings on the device, disconnect any connected products, then try connecting your Bose product. Reboot the Bluetooth® device.

Why is my Bose not discoverable? ›

If you cannot pair your Bose speaker or headphones to a Bluetooth device, like a smartphone, tablet, laptop, or TV, here are some things to try. Reboot the Bluetooth® device. Electronics, such as cell phones, tablets or computers, might need to be reset on occasion to correct minor issues.

Competition and failed experiments may be to blame. Bose might not be the unassailable audio giant it once was. Boston Globe sources say the company has been implementing "rolling layoffs" in recent years, with public data indicating that its headcount dropped from 9,000 in 2019 to 7,000 in 2021.

Check if the Bluetooth® device is connected to another product. The Bluetooth device might not connect to your Bose product if it is already connected to another product. Go to the Bluetooth settings on the device, disconnect any connected products, then try connecting your Bose product. Reboot the Bluetooth® device.

Slide the Power/Bluetooth switch to the right and hold for 3 seconds until you hear “Ready to connect” and the status light blinks blue. On your device, enable the Bluetooth feature. The Bluetooth feature is usually found in the Settings menu. Select your headphones from the device list.