Mike l
4.0 of 5 stars
May 10, 2024
Took too long
Iris N
4.0 of 5 stars
Apr 26, 2024
Chris and his staff are always friendly and respectful.
NB
5.0 of 5 stars
Apr 23, 2024
Because they got me new tires, told me how bad my alignment was and gave me suggestions on how to avoid it in the future, and on top of it they passed me for my state inspection within a few days of it being due. So, I'm very grateful for all of that. The only thing that was kind of weird was that the guy running the desk was talking about how governments were accepting that aliens existed except for the United States? Other than that everything was good.
Tyler
2.0 of 5 stars
Apr 19, 2024
I booked a 7:30 am appointment for an oil change and specified I wanted a synthetic-blend for $35 with the coupon promotion offered at location. Despite showing up at 7:30 right upon opening I was there for roughly 3 hours give or take a few minutes. I was also given and charged a full synthetic oil change for $50+ more without being informed by the staff. While there another customer came in for the $35 change and was verbally told it would be $86 because they cannot perform synthetic blend changes in cars newer than 2010. While this may be a location policy it is not always true. I have had synthetic blends in my car by other garages including dealerships who specialized in my model of car. None of this was communicated to me ahead of time and if it was I would not have chosen to have my car serviced as I normally get a synthetic blend in my 2015 vehicle with no issues. Instead, I got to wait 3 hours and spent $50 more than what I asked for without being informed.
Cassie R
5.0 of 5 stars
Apr 19, 2024
Costumer service excellent. Explanation of issue said clearly and with such understanding. I was given recommendations on what to do to prevent from the same issue occurring.
Peter P
5.0 of 5 stars
Apr 16, 2024
General menager, Chris, is using technology real good and communicate with customers clearly. Very intelligent manager.
Anonymous
5.0 of 5 stars
Apr 02, 2024
Pricing professionalism
Theresa C
5.0 of 5 stars
Mar 19, 2024
Great customer service. Chris is thorough as is his staff.
Notahappycamper
1.0 of 5 stars
Mar 16, 2024
Went in because brakes were grinding. Needed an oil change as well. Was told it would be $89.99 to lube caliper slide pins or brakes will still grind with new pads. I have a screenshot of the Midas ad stating that line was included with service. Was told by 2 workers it was not so I declined. Nearly $400.00 later and my brakes sound terrible . If I could send the screenshot I would . They also tried to sell me many unrelated services after stalking my car-fax.
Sonia R
5.0 of 5 stars
Feb 23, 2024
Superb customer service. Chris was very helpful and informative
RC
4.0 of 5 stars
Feb 19, 2024
I am highly satisfied and will be returning soon
Steven B
5.0 of 5 stars
Feb 19, 2024
Throughout the past few years, since I’ve been bringing my cars there, they were very honest with me, very truthful, very polite, and always told me the truth on what I needed. They even try to find ways to help me reduce the payment meaning to find different parts other locations wouldn’t do that other locations would just, charge you and let you leave not here very good people and will definitely be coming back
Luis11
4.0 of 5 stars
Feb 03, 2024
I didn’t really have a problem. I came in check in and they spoke to me right away about my issue. The resolve my issue
Anonymous
5.0 of 5 stars
Jan 29, 2024
Attention to detail
Dissatisfied
2.0 of 5 stars
Jan 23, 2024
Honor your warranty and replace service advisors like David.
denise's rogue
5.0 of 5 stars
Jan 06, 2024
My car has been serviced here for 9 years, always get first class service
Paul B
5.0 of 5 stars
Dec 29, 2023
Good customer service. Sounded very knowledgeable and was accommodating
Joseph G
5.0 of 5 stars
Dec 14, 2023
The manager was very knowledgeable and shared details to me that was easy for a client to understand who is not mechanically inclined.
Kevin
5.0 of 5 stars
Dec 13, 2023
Chirs is knowledgeable about and take the time out to explain everything in details very friendly and honest I always to business at this location
Anonymous
1.0 of 5 stars
Dec 07, 2023
Give me a refund
Jon
5.0 of 5 stars
Dec 04, 2023
Everything was explained in depth by associates who are very knowledgeale
Carrepair59
5.0 of 5 stars
Nov 04, 2023
Good service for fair price
CLR
4.0 of 5 stars
Aug 30, 2023
Seems like appointments are overbooked at this location. It took almost 3 hours for an inspection after being told we were next and our vehicle was taken into the bay. Will not use this location again.
SeanL
5.0 of 5 stars
Aug 26, 2023
Professional response and good service.
Middletown Humane Society
1.0 of 5 stars
Aug 19, 2023
Perhaps tighten all the lug nuts before releasing the vehicle to me so the front wheel doesn’t fall off.
William G
5.0 of 5 stars
Aug 05, 2023
The experience es pleasant and smooth.
Bill L
1.0 of 5 stars
Jun 16, 2023
This is an animal shelter vehicle. The left front wheel fell off the car while driving a puppy to the Veterinarian an hour after service. When we told Christopher all of the lugs were loose on the other three wheels, he said they weren’t. Ray came with me to pick up the car, where he witnessed the road gouge from the car riding on the rotor.
Dave B
5.0 of 5 stars
Jun 06, 2023
Friendly and helpful
Damian
5.0 of 5 stars
Mar 23, 2023
Highly professional. They were really moving and working but they never lost track of me
Tray522
5.0 of 5 stars
Mar 13, 2023
Had no issues, everything was done perfectly
Antonio B.
1.0 of 5 stars
Feb 20, 2023
Get the job done right, dont make costumers pay a lot of money for them to have to come back 3 week later with the same problem ,for you to charge them more money
Karen
5.0 of 5 stars
Feb 13, 2023
The manager Chris in the Middletown NY office is so friendly and helpful.
Eddie M
5.0 of 5 stars
Feb 11, 2023
The team always delivers, the service is thorough !
Jerry D
5.0 of 5 stars
Jan 23, 2023
This is not my first extremely wonderful experience with this Midas location off route 211 Middletown, New York
Jodip
3.0 of 5 stars
Jan 14, 2023
My appointment was for 11:30am, car was not serviced until 3pm. Because of the late take in the resetting of the tire pressure was not even looked at. I personally took it to a gas station later on that evening, looked up how to reset tpms and did it myself. Employees were so worried about getting home to watch football they couldn't take 15 extra minutes and complete this job. If they had taken the car in at 11:30 they could've completed all 3 jobs that I had asked for.
Robert
5.0 of 5 stars
Jan 11, 2023
Fast in and out
Karen B
5.0 of 5 stars
Dec 09, 2022
Easy to schedule, I asked for the services I wanted and they made a note of it. I didn't wait because the business is nearby the mall. The service personnel were kind and explained the issues clearly. The price seemed fair. Thank you
Jimmy j
5.0 of 5 stars
Dec 07, 2022
I went in to put tires on my car and they said when do I need it done and I said now and they took me in and put my new tires on they were friendly and kept me updated about it.
Doug W
5.0 of 5 stars
Nov 05, 2022
Great service and friendly staff. That keeps you well in form. I will recommend this service to all my coworkers and friends.
Golfer guy
2.0 of 5 stars
Oct 29, 2022
Tell your front end manager not to lie to customers about how long it will be to get service done
Willeg
5.0 of 5 stars
Oct 22, 2022
As always the service and communication with the midas experts is always pleasant and extremely helpful.
Anonymous
1.0 of 5 stars
Oct 22, 2022
I had work done on my exhaust. Your store put in a 4in piece of pipe and charged $700 !! That is out of control !!You are robbing people of there hard earn money !!! I will never return to the this shop for work , nor will I Recommend this shop to anyone !!
Mikey85
4.0 of 5 stars
Oct 08, 2022
$10 for a sawsall blade?! I’m sure the blade used on my car will be used for the next person. My car won’t burn out a blade. I felt like I was nickeled and dimed. Phones were down and I didn’t get a phone call (not even from someone’s cellphone) to say the work was done.
Joseph J.
4.0 of 5 stars
Oct 06, 2022
When I arrived at Midas, they were having computer problems, and could not print a itemized bill or give me a sticker to remind me when my next oil change needs to be made.
Kenneth M
5.0 of 5 stars
Aug 23, 2022
David has awesome customer service skills. He was very helpful and got to the root of the problem and solve it.
Joe the Hiker
5.0 of 5 stars
Aug 22, 2022
They took my in for service well before my appointment time since I was traveling from Florida to home. They were very friendly and service my vehicle as soon as the shop opened.
Christine Poye
5.0 of 5 stars
Aug 12, 2022
Thank you all in Middletown
Willie G
5.0 of 5 stars
Jul 29, 2022
Easy and smooth service.
K shoemaker
5.0 of 5 stars
Jul 06, 2022
Chris the manager is very kind and helpful 😊
ZCOGON
5.0 of 5 stars
Jul 01, 2022
Chris and Team are always on point about repairs needed vs deferred. He keeps track of costs and understands customers pockets, giving them the greatest value for their dollar. The mechanics are top notch and will show you their work and reasons for recommendations.
Lou
5.0 of 5 stars
Jun 29, 2022
Chris, The store manager, is obviously a knowledgeable professional that’s the reason I would keep coming back
Nancy Rodriguez
5.0 of 5 stars
Jun 25, 2022
I was very surprised that they were able to take me as a walk in appointment. Also that the time they quoted me was fair and they were finished at the precise time. I love that they gave me my payment options because additional work needed to be done to my vehicle that I wasnt prepared for.
Willieg24
5.0 of 5 stars
Jun 05, 2022
Great service and communication from business member.
Karen S
5.0 of 5 stars
Jun 04, 2022
Associates were very helpful and forthcoming with answers. Honest about needed repairs
Oscar
5.0 of 5 stars
May 29, 2022
alway treat me good and satisfied with work
Frederick E Ide
5.0 of 5 stars
May 09, 2022
Extremely customer friendly, explains any problem clearly.
John B
5.0 of 5 stars
May 09, 2022
I’m just happy about the high quality of service that I get every time I go to Midas for work done to all of my vehicles.
Jeeper
5.0 of 5 stars
Apr 29, 2022
Chris runs a great shop, mechanics are competent, doesn’t matter the workload, the guys keep going. They could use some more mechanics and they need time off, they will all burn out.
KathleenK
5.0 of 5 stars
Apr 01, 2022
Chris and service techs are the BEST here!!!
William G
5.0 of 5 stars
Mar 26, 2022
I’m extremely satisfied with Midas and continue to return for their service and commitment.
Brenda 2021 Chev
5.0 of 5 stars
Mar 09, 2022
Professional and friendly environment
T Mendoza
3.0 of 5 stars
Mar 05, 2022
I was told I needed certain work to pass inspection and the mechanic that gave me a second opinion stated something unnecessary was added.
Robert A.
5.0 of 5 stars
Jan 29, 2022
Every time I need my vehicle serviced right I bring to Chris and his crew and they have never failed me. They are honest and courteous and always do the job right
Alyssa J.
1.0 of 5 stars
Aug 26, 2021
"I don?t want to attempt giving this Mavis a star at all, I serviced my car with them got rear brakes and 4 new tires that I was charge for on 8/16 I park my car and traveled fast forward 8/25 I notice that Mavis left a bald old Michelin tire on my car, whe"
Dave L.
1.0 of 5 stars
Aug 16, 2021
"Went in for a state inspection, and was told my vehicle would not pass because my rear tires need to be replaced, and my wipers needed to be replaced also. It was suggested I replace all four tires. I felt I was being taken advantage of, so I left and wen"
Shawna L.
1.0 of 5 stars
Aug 15, 2021
I had an oil change appt at 10:30. When I arrived for my appt I was told all the lifts were full it would be an hour to an hour and a half wait. If that was the case a phone call should've been made to me so I didn't waste 30 mins driving there. To expect
joseph g.
5.0 of 5 stars
Jul 19, 2021
"The manager was polite and accommodating witch made my visit very pleasant, thank you ."
Raymond R.
5.0 of 5 stars
May 18, 2021
Very courteous when I got there did the job promptly will return
Rosario P.
5.0 of 5 stars
Apr 11, 2021
"I?ve been here a few times for repairs on my 2016 jeep grand Cherokee. I?m satisfied with the work done every time. Chris at the front desk is very knowledgeable. I love the professionalism. From explaining what?s needed, to preforming the work, giving me "
anonymous
5.0 of 5 stars
Feb 08, 2021
Excellent service. Quick turn around.
Cristina v.
5.0 of 5 stars
Jan 23, 2021
"We have been here few times and consistently service is outstanding.The crew is competent and hard working .Chris, the manager,deserves all the stars and more. His knowledge, expertise, integrity,professionalism makes him a true pleasure to work with .You "
anonymous
5.0 of 5 stars
Jan 14, 2021
I love going to Midas, their service and customer care are always excellent.
Traci W.
5.0 of 5 stars
Dec 18, 2020
We have used them twice. Both times they've been amazing. This most recent time they were so friendly and courteous (especially dave) which has been few and far between in 2020 honestly. I truly appreciated it. Im 9m5 months pregnant when my van suddenly
anonymous
5.0 of 5 stars
Nov 17, 2020
No issues. I didn't need entire muffler replaced, but if I did they were able to accommodate and get it done same day. Gave me a full assessment of my car and potential areas for upcoming service that was accompanied by actual pictures of my car. That was pretty cool. And friendly staff is always a plus
anonymous
5.0 of 5 stars
Oct 23, 2020
All was complete really good service
anonymous
5.0 of 5 stars
Oct 03, 2020
Emergency repair. Price was reasonable.friendly staff. If ever needed again I would.
anonymous
5.0 of 5 stars
Sep 07, 2020
Excellent & friendly service!
anonymous
5.0 of 5 stars
Aug 25, 2020
Oil change and inspection. Quick and easy.
Joseph H.
1.0 of 5 stars
Aug 15, 2020
Chris is a racist .
anonymous
5.0 of 5 stars
Aug 13, 2020
Excellent, professional and non-pushy.
Joseph H.
1.0 of 5 stars
Aug 10, 2020
"On Aug 3 2020 I was traveling from Florida to Nerw York with my grandchildren.I was having engine problems.I call Midas Located on Rt 211 Middletown, New York.When I returned to pick up my car it wasn't moved from the spot I parked it Right in front of a l"
Candise T.
1.0 of 5 stars
Jul 16, 2020
Nearest shop to where my car started giving me problems. The evaluation is priced at around 130. The next morning I asked if they got around to seeing about a different existing issue with the car.. Just to be told that the mechanics weren't aware of it...
anonymous
5.0 of 5 stars
Jun 06, 2020
SERVICE MANAGER'S DAVID AND CHRIS ARE TOP NOTCH. THEY KNOW THEIR JOBS AND WORK VERY WELL WITH THEIR CUSTOMERS.
anonymous
2.0 of 5 stars
May 11, 2020
My husband is an auto mechanic but we needed new tires mounted and balanced last week for his pt cruiser with 18 Inch wheels. After finishing, my hubby paid, left and drove down the road to a gas station. He gets out and realized they put the tires inside out! You guys do this for a living and but didn't bother to see how you were putting the tires on. The other guy was very apologetic and immediately fixed the problem.
anonymous
5.0 of 5 stars
Apr 20, 2020
They always give excellent service and theyre very professional.
Erika P.
5.0 of 5 stars
Apr 17, 2020
The manager Christopher was beyond an expert in customer communication and hugely knowledgeable in motor vehicles which made me feel very comfortable. My car left there driving great. 10 stars. I loved loved dealing with chris. What a great manager. I thi
Erika P.
5.0 of 5 stars
Apr 17, 2020
"The employee who was the only one to come in and assist customers i believe was the manager. I think Christopher lazerson? Anyway, he is beyond exceptional when it comes to customer interaction and caring for their motor vehicle needs. Also, his knowledge "
anonymous
3.0 of 5 stars
Feb 28, 2020
Took my car in had the main issue resolved, plus a pulsating when braking. but had to pay for brake line they broke at a discount price. I feel this should've been paid by them. Also they stated my pulsating was from my front end it need some repairs , I spent over 8 grand last year for my frnt end. I don't think so! Took my truck and had it looked again by the mechanic, he stated just needs an alignment. Needs rear brakes and rotors plus e brakes. Struts where not replaced.
anonymous
5.0 of 5 stars
Feb 25, 2020
I was very pleased with the service. Very friendly and they did a fantastic job.
Samuel A.
1.0 of 5 stars
Feb 16, 2020
"Had my oil changed, then took a long road trip. Smelled burning oil smell at end of trip. Opened hood and low and behold the engine oil cap was sitting next to the tank. Oil had spilled everywhere under the hood and the oil level was low. Was told by mana"
anonymous
5.0 of 5 stars
Jan 25, 2020
I love the service that I get there and the conversation as well.
Joe S.
1.0 of 5 stars
Jan 21, 2020
I went in to find out why my suspension is making noise. Upon paying $40 for said service they informed on what they thought was making the noise and that I need my abs module replaced (nothing to do with my suspension). Taking their word I elected to pay
anonymous
4.0 of 5 stars
Dec 25, 2019
They did not rotate my tires
Jarid C.
1.0 of 5 stars
Dec 18, 2019
They lie to you and tell you things need to be done yo your vehicle that don't. They will try to use big mechanical words to confuse you and make you feel like you are wrong. I however know about car mechanics and they lied to me about how they fixed my ve
Douglas S.
1.0 of 5 stars
Oct 31, 2019
"On 10/31/2019 I had n inspection, oil change and tire rotation. After paying and receiving my bill I realized the tire rotation was not on the statement. I asked David if my titres were rotated and he said he would check. After looking in the computer he t"
anonymous
5.0 of 5 stars
Oct 21, 2019
excellent service. wonderful job.
anonymous
5.0 of 5 stars
Oct 21, 2019
Excellent Excellent Excellent
anonymous
1.0 of 5 stars
Sep 20, 2019
Was not very helpful. tried to rip me off.
Kevin M.
5.0 of 5 stars
Sep 17, 2019
Done quickly and everything done well.
anonymous
1.0 of 5 stars
Aug 05, 2019
STAY AWAY FROM THESE GUYSRte. 211 Middletown NY Location Went there for a oil change which was done OKWas then told that my rear passenger shock was shot (leaking) & wearing my tires - Which I knew were almost shot & was given an insane price for a pair of shocks with installation ($635 + tax)Just got back from our usual & local Mavis Tire & there is no leak in either shock!Will get my 4 new Continental Extreme Contact tires from my local Mavis Tire & $ave $256 = $64 per tire!BEWARE!!!
Georg M.
5.0 of 5 stars
Aug 02, 2019
Yes I would very nice and knowledgeable crew.
George M.
5.0 of 5 stars
Aug 02, 2019
Yes I would. Very nice and knowledgeable crew
Tj F.
5.0 of 5 stars
Jul 16, 2019
"Best car service in Middletown! These guys are friendly, knowledgeable, and always ready to help customers see the problem with their vehicle. "
Kevin M.
5.0 of 5 stars
Jul 11, 2019
Extremely happy with the service we received from these guys. Marla and Chris we?re knowledgeable and very pleasant to deal with. We would highly recommend their services.
Robert M.
4.0 of 5 stars
Jul 06, 2019
"Replaced front rotors and brake pads, inspected car, replaced tie-rod end. The only issue is that parts were ordered for turn signal issue and I have not been contacted as to their arrival yet."
Arlynne S.
5.0 of 5 stars
Jun 16, 2019
No one comes close to Midas on 211 in Middletown NY
Marcus L.
4.0 of 5 stars
Jun 09, 2019
i brought my car in for an inspection and oil change. i thought the waiting time before they took my car in for service was to long. i waited about 1.5 to 2 hours before they took my car. actual service time was very good and the people are very nice and
Judy P.
5.0 of 5 stars
Jun 06, 2019
Very pleased with my service. Told multiple people how happy with the service and how thorough the repairs were done. Great staff and great customer service.
Kevin M.
5.0 of 5 stars
Apr 06, 2019
Tech did excellent job and was timely
Ken R.
5.0 of 5 stars
Feb 28, 2019
Went in oil change have brakes tires checked after long trip. Ended up doing tune up maintenance thankfully able put on synchrony card. Always trust Midas Middletown what?s needed fair price.
anonymous
5.0 of 5 stars
Dec 06, 2018
Quick and polite service. Good price
Donald H.
1.0 of 5 stars
Oct 29, 2018
On Oct 29 I had a 4pm appt showed up early 12:30 hoping to get in but was told. Too busy so I told the manager that I might be late for my 4pm because of doctors appointment he said ok I show up 24 minutes late and was told no can't do it so I wasted my
Michael F.
1.0 of 5 stars
Oct 10, 2018
Did exhaust work less than 11 months ago. The weld cracked and flexpipe disintegrated... paid $600 for something that would have cost me $200 elsewhere only because the lady told me it was a lifetime warranty... she lied... its only 90 days.
Theresa M.
1.0 of 5 stars
Sep 29, 2018
"After having new brakes and rotors put on my vehicle $800 you think I would have gotten a second opinion when I was told I needed a new transmission. My car is 12 years old. Wasn't sure if I wanted to put $4500 (price I was quoted) into this car, Against "
anonymous
5.0 of 5 stars
Sep 28, 2018
Quick easy and great service
Timothy L.
2.0 of 5 stars
Sep 25, 2018
Took a week for repair . No phone calls to keep me updated on delays . Car returned in extremely dirty greasy condition ! Left over repairs not done !
anonymous
5.0 of 5 stars
Sep 16, 2018
Excellent service. Was in and out quickly.
George R.
5.0 of 5 stars
Aug 23, 2018
auto shop excellance
Christopher C.
4.0 of 5 stars
Aug 21, 2018
I go to this Midas all the time and they are always great. It may be ******* me in when I'm doing something last minute or never telling me to buy things I don't need or trying to upsell me. One of the things I do love about coming here is before a trip it
Kevin M.
5.0 of 5 stars
Jul 24, 2018
Did exactly what they said they would and on time.
Shanell C.
5.0 of 5 stars
Jul 19, 2018
David is very professional.
anonymous
1.0 of 5 stars
Jul 10, 2018
after spending 5 hours there, my brakes were in worse shape than before. By the time I left them it was after hours and when I called a few minutes after being on the road no one answered the phone. I left a message saying that I dont feel safe because the brakes were not replaced correctly and no one has yet gotten back to me. I ended up having to get towed 100 miles to my mechanic in NYC because the car was unsafe to drive (without brakes) and I was 100 miles from home with my wife and kids.
anonymous
4.0 of 5 stars
May 30, 2018
Service was excellent. Tech was very helpful and friendly. Tech noticed that my rear rotors were the wrong size and we had no breaks. I recommend that particular Midas to anyone.
anonymous
3.0 of 5 stars
May 19, 2018
Still have to get work done to it
Edward M.
5.0 of 5 stars
May 13, 2018
The staff is great. Very friendly and doesn't try to oversell you on stuff you don't need. The mechanics are knowledgeable and did great work for us. Very timely with quality service.
Georg M.
4.0 of 5 stars
May 10, 2018
They were very nice . Took the time to fit me in.
Gabriel P.
5.0 of 5 stars
May 09, 2018
Working with Chris at Midas in Middletown NY in 211 was a great pleasure. He was really helpful and we were very happy with the work done at Midas. I will def go back. Great job guys! Keep up the good work! Gabriel
anonymous
5.0 of 5 stars
Apr 26, 2018
Chris is a really great guy. I plan on using them for years to come
anonymous
5.0 of 5 stars
Apr 24, 2018
Good service Chris had my vehicle checked in on my schedule time and ensured the worked was preformed.
Jennifer W.
5.0 of 5 stars
Apr 07, 2018
"The staff was really great, they provided shuttle service so I could get things done while I waited. I also really like the little info packet they give you at check out and that they text you pictures of issues. Very helpful."
Ben H.
2.0 of 5 stars
Mar 29, 2018
"Made an online appointment and received an email saying that my appointment was confirmed ""starting at 3:30"". I arrived at the store with a coupon for a $19.99 conventional oil change and tire rotation. The service writer informed me that my appointment wa"
Candido E.
5.0 of 5 stars
Mar 22, 2018
Great work by the mechanics cars running great and feels great
Nathaniel K.
5.0 of 5 stars
Mar 19, 2018
Oil change was quick and eazy with no pressure.
anonymous
5.0 of 5 stars
Mar 06, 2018
They fixed the problem without issue. I have to say Dave and Chris work to get the job done. Dave made sure every thing worked as it should before i got back on the road.
anonymous
5.0 of 5 stars
Feb 24, 2018
The muffler was replaced in a timely manner and the quality of the job was excellent
Carol M.
4.0 of 5 stars
Feb 21, 2018
It was a little bit of a wait but it was worth it.. Had some laughs with the staff and everything went well
Amanda B.
1.0 of 5 stars
Feb 20, 2018
So expensive and do not no how to do brakes at all I suggest everyone to not go there for any machanical problems
Conni R.
1.0 of 5 stars
Feb 20, 2018
Never again really bad service
Vinny H.
1.0 of 5 stars
Feb 20, 2018
They do not no how to work on brakes they didn?t bleed out my brakes correctly and I paid like 500$ for nothing to get done. They are a scam on prices and they do not no how to work on cars at all. I hope no ones goes there because you will be ripped off
Dalila M.
5.0 of 5 stars
Feb 11, 2018
I am compelled to leave a review about the Midas on 211 in Middletown NY. I have been going there for my oil changes. I had a crisis situation with my car where I needed a new engine. The manager David assisted me in the matter. Because we could not tell w
Scott R.
5.0 of 5 stars
Feb 06, 2018
I have been using this Midas for years now. I have been lazy - or remiss - in not posting reviews so here's a cumulative review. David and his team have always provided good service at a good price. I have had a full array of work done over the years from
Marcus L.
5.0 of 5 stars
Jan 02, 2018
POLITE AND OIL CHANGE WENT SMOOTHLY
Sarah J.
1.0 of 5 stars
Dec 23, 2017
"Went for a simple oil change, waited for hours, literally. So unprofessional. I will NEVER go there again. ****** people, ****** service."
Rob V.
1.0 of 5 stars
Dec 23, 2017
"They have great customer service and are very friendly . However, I had a 1:30 appointment to get new tires put on. They didn?t even start working on it until 4:30 and kept stopping to work on other cars and I didn?t leave until 6:00.. 4 and a half hours f"
Easuanti E.
5.0 of 5 stars
Dec 21, 2017
"The entire staff/mechanics are very professional, courteous and knowledgeable.This team of professionals at the Rte 211 location in Middletown NY all deserve recognition for consistent outstanding quality service....job well done!!!"
Elizabeth B.
1.0 of 5 stars
Nov 20, 2017
"$425 for 1/2 hour labor * $130 for a small flex pipe, for 3 welds, ridiculous. The leaks they were going to ""fix"": One not a differential leak, is a transmission leak! Another not just a differential leak but shavings present, so need a new rear NOT just"
Kristen S.
5.0 of 5 stars
Nov 07, 2017
I was very happy with the service here. I got an appointment that same day and my car was also ready by the end of the day. Quick and efficient
Lin N.
5.0 of 5 stars
Oct 26, 2017
"Wonderful, friendly people at this store. We had flat tired on our way to Va They took care of it right away The service was great! Highly recommend "
Thomas M.
1.0 of 5 stars
Oct 17, 2017
"I went to Midas (Middletown location) this past Friday on 10/13/17 to install my brand new brakes and rotors. While my car was being serviced, the mechanic also recommended I change my spark plugs. I ended up paying $466.97 for the entire service. I didn?t"
Thomas M.
1.0 of 5 stars
Oct 04, 2017
"upsell upsell and more BS **** to overcharge and try to scare a woman into purchasing unnecessary ""safety"" reapirsbs, manager-allegedly , chris was total unprofessional and waste of time"
Franco D.
5.0 of 5 stars
Oct 03, 2017
"Been there for several things brakes ,rotors,inspections, They find minor thins like a buld and aways go out of there way to accommodate the needs to repair To you all midas employee's "
Christine D.
1.0 of 5 stars
Sep 25, 2017
I was told by myrna over three months ago that my tires where bad and i should not drive out of the shop. Well myrna i put over 3000 miles on those tires and no problems. So as you and midas know i will never come back to your shop or any midas ...for that
Easuanti E.
5.0 of 5 stars
Sep 24, 2017
This location has the most courteous professional and knowledgeable staff...The mechanics does trustworthy and quality repairs. Will definitely recommend Midas to anyone.
Valued Customer R.
2.0 of 5 stars
Sep 20, 2017
"I called prior to coming in to get an oil change. The guy said they could it, no problem. I dropped off the car. Thank goodness, I still had work to go back to. It took them a total of 4.5 hours to complete just an oil change. I feel like because my car wa"
Debbie O.
5.0 of 5 stars
Sep 19, 2017
Everyone was Excellent!!!I pray the weld job holds upVery courteous and polite and informative!
Noemi G.
4.0 of 5 stars
Sep 05, 2017
"Matt and Chris are the best, their knowledge of everything is great. As a woman, I always felt that I get taken advantage of when taking my cars to get serviced. But at this location of Midas, I felt comfortable and Was told and explained to of everything."
Cris L.
1.0 of 5 stars
Sep 04, 2017
I had spent over 1300 dollars on repairs for my vehicle and now i have issues that i previously did not. I was quoted for repairs that i did not recieve. I spoke with the GM which did not resolve the issue that was brought to him. No apoligies no resolutio
Christine D.
1.0 of 5 stars
Jul 11, 2017
I brought my car in for its annual 3 month oil change. I was told that the one back strut was leaking and i was shown at that time. Myrna had also showed me three tires that she said where dry rotting and advised me to get new tires asap and not drive the
Frank R.
1.0 of 5 stars
Jun 22, 2017
I originally replaced my entire A/c system in my truck and took it in for a vacuum and recharge. The one service port was leaking so I told them to replace the valve as they told me they could do it the same day. After an hour and a half of waiting I was i
Gail E.
4.0 of 5 stars
Jan 11, 2017
Very satisfied with the work done on my car! The staff was very helpful with explaining what they need to do n why.everyone was helpful n very nice.
anonymous
5.0 of 5 stars
Nov 25, 2016
very good they replaced the Oil pan drain plug and check the oil and oil levels. These guy are very good and check their work.
anonymous
5.0 of 5 stars
Oct 05, 2016
they did a great job. Keep up the good work.
Kerry M.
1.0 of 5 stars
Aug 11, 2016
"I had to get catalytics replaced while travelling. Price was good, staff attention and response were top-notch, but workmanship was slipshod. Three joints were welded only partially, then puttied, and the putty failed within a few days. Being about 100 "
anonymous
2.0 of 5 stars
Jul 06, 2016
Great service but over charged for an oil change and has go back to get the oil life indicator reset.....
RIGOBERTO S.
2.0 of 5 stars
Jun 26, 2016
"WHEN FOR TIRE REPLACEMENT AND ESTATE INSPECTION,THE PERSON IN THE FROM DESK,GAVE A LONG LIST OF ITEM HE SAID THAT NEED TO BE REPLACED ON MY LEXUS RX350.I SAID TELL ME IF THE CAR MEET THE REQUIREMENT FOR THE INSPECTION,THE CAR PASS EMISSION AND SAFETY.THEY "
anonymous
5.0 of 5 stars
Jun 24, 2016
They are very professional and courteous. They also pin-point whatever is still wrong with your car so that you can either bring it to them or get the problem fixed elsewhere.
Vlad O.
1.0 of 5 stars
Apr 14, 2016
"I went to Midas on 211 in Middletown, NY because of check engine on my 2009 Toyota Corolla with 10X,*** miles on. The manager told me he will take care of it and advised to do a tune up, to which i agreed. When I picked up the car I was faced with $395.99 "
curtis c.
4.0 of 5 stars
Jul 29, 2015
I am very satisfied with Midas. I have been using Midas for all my car services I since i relocated to Middletown and do recommend them to friends.
ajt Z.
1.0 of 5 stars
Feb 15, 2013
very bad experience ....they charge me for wrong diagnosis which they previously did ..so they double charges for labor work...rude manager and staff..
David C.
2.0 of 5 stars
Dec 27, 2012
1st appointment request done online after hours on Saturday for Monday morning. No contact received all day Sunday or Monday. 2nd attempt by phone on Monday for Tuesday morning at 10 am successful. Service manager rather pushy on phone * had to reiterate
Lucy M.
5.0 of 5 stars
Dec 27, 2012
I was very pleased with the Manager at the Middletown Midas. I had shocks put on my Toyota in Chester and apparently were not put in properly. This was brought to my attention. Now to bring the car back and get it fixed properly.It's very hard as a woman t
Alma D.
5.0 of 5 stars
Dec 27, 2012
The mechanic was very pleasent and knowledgable about the neccessary work that my car needed* He was very patient and willing to answer any question* It was obvious that he cared about providing quality service and our safety as well*